Privacy Policy
Last updated: 27/06/2026
Nature Wild Africa respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you submit your information through our Facebook/Meta advertisements or lead forms, we may collect:
- Name
- Email address
- Phone number (when provided)
We collect this information directly from you when you fill out a lead form on Facebook or Instagram, or interact with our ads.
2. How We Use Your Information
We use the information you provide to:
- Contact you regarding your inquiry or interest in our products/services
- Send you marketing communications, offers, or updates (you may opt out at any time)
- Improve our advertising and customer outreach
- Maintain records of customer inquiries
3. How We Receive Your Information
When you submit a lead form through Facebook or Instagram ads, your information is shared with us by Meta Platforms, Inc. ("Meta") in accordance with your Facebook/Instagram privacy settings and Meta's own data policies. We recommend reviewing Meta's Privacy Policy to understand how Meta handles your data.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business (e.g., email marketing platforms, CRM systems, customer support tools), who are obligated to protect your data
- Legal authorities, if required by law or to protect our legal rights
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion at any time (see Section 7).
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at [your email address].
8. Cookies and Tracking
We may use cookies and similar tracking technologies (including the Meta/Facebook Pixel) to measure ad performance and improve our marketing. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Nature Wild Africa
Email: info@naturewildafrica.com
Address: Kigali, Rwanda